Khurak
Terms of service
Last updated 25 August 2026
These terms are the agreement between you and CodeCraft Innovations B.V. for your use of Khurak. Using the app means you accept them. If you do not, please do not use Khurak.
What Khurak is
Khurak is a messaging app for two people who do not share a language. It translates what each of you writes into the other's language, transcribes and translates voice notes, can put live captions on a call, and can point out where a phrase is ambiguous and ask the question that clears it up. It also has a Decoder, where you can paste text from somewhere else and have it explained.
A conversation in Khurak is always between exactly two people. There are no groups and no broadcast.
Translation is done by machines, and machines get things wrong. Khurak tells you when it is unsure, and that is a help rather than a guarantee. Do not rely on it for medical, legal, financial or safety critical decisions. Use a professional human translator when the cost of being misunderstood is high.
Your account
You sign in with your phone number and a one time code sent to it by SMS. That number is your account. One number is one account.
Keep your device and your number secure. Anyone who can receive your SMS can sign in as you. Tell us at [email protected] if you lose control of your number, and sign out on any device you no longer trust.
You must be old enough to enter into a contract where you live, and at least 18, to use Khurak. Do not sign up with a phone number that is not yours.
Plans and payment
Khurak has a free plan and a paid plan, and the free plan is not time limited. Every plan belongs to one person: whatever is translated for you counts on your plan, and whatever is translated for the other person counts on theirs. On the free plan, 50 messages a day are translated for you and 5 voice or video messages a day are transcribed and translated for you, counted across all your conversations together — and a voice or video message is only translated when you have automatic translation on or you ask for it. Your account carries 20 minutes of live translation a month, on calls and in Together, charged to whoever starts it. The decoder gives you 20 reads a day, and readings, tone and reply ideas 10 a day. Your first 14 days, starting when you open your first conversation, are not counted at all. There is no limit on how many conversations you keep. Plus takes the daily limits off for you, raises live translation to 120 minutes a month and lets you unsend a message. Plus for both of you is the same plan with a second seat you give to one person you have a conversation with; they keep it for as long as you keep the plan, and you can give it to somebody else once a week.
Sending is never limited. Only translating is counted, so a conversation never stops: when a day's translations are used up your messages still arrive, in the language they were written in, and the next day starts again.
Getting a translation right is never something you pay for: warnings, the questions that clear up an ambiguous phrase, and the words you have taught us work on every plan.
No plan is sold for automated use. We keep ceilings far above anything two people talking would reach, so that a script cannot run up a bill in your name; you will not meet them by using Khurak the way it is meant to be used.
Prices and what each plan includes are shown in the app before you pay.
Paying by card
A card subscription renews every month on its own until you turn renewal off. Turning renewal off keeps everything you have paid for until the end of the month you are in, and then stops. Payments are taken by Stripe.
Paying by PromptPay
PromptPay buys one month, paid once. It does not renew on its own. When the month ends, your access returns to the free plan until you buy another month.
Free trials
Where a free trial is offered, it is available on card payment only, because a trial needs a subscription to continue onto and a single PromptPay month has nothing to continue onto. A trial becomes a paid month automatically unless you turn renewal off before it ends. One free trial per phone number.
Purchases inside an app store
If you buy a plan through Apple or Google, that purchase is governed by the store's own rules, including its rules on refunds and cancellation, and it is managed in the store rather than by us.
Refunds
A month that has started is not refundable, except where the law where you live says otherwise, or where we have charged you in error. If something has gone wrong, write to [email protected] and we will look at it.
Using Khurak fairly
Do not use Khurak to:
- break the law, or help someone else break it;
- harass, threaten, stalk or impersonate anyone, or to send someone content they have told you they do not want;
- send or ask for sexual content involving anyone under 18, or anything else that exploits a child;
- sign in as someone else, or use a phone number you do not control;
- collect other people's personal data unlawfully, including through the Decoder. If you paste someone else's messages into Khurak, you are responsible for having a lawful reason to do so;
- attack the service or work around its limits: no scraping, no automated access, no reverse engineering, no attempt to reach another account's data;
- resell Khurak, or run it as a service for other people.
We may suspend or close an account that breaks these rules. Where it is safe and lawful to do so, we will tell you why.
Your content
What you write stays yours. To run the service we need permission to store your messages, send them to the other person, and pass them to the providers that translate and transcribe them, and you give us that permission by using Khurak. We do not sell your conversations and we do not train any model on them. What happens to your data in detail, and the rights you have over it, are set out in our privacy notice.
Privacy and encryption
Khurak is not end to end encrypted. An app that translates for you has to be able to read what you send. Messages are encrypted while they travel and while they are stored, and our servers and our translation providers can read them. Calls with captions turned on are also not end to end encrypted, and the app says so on screen while they run.
Availability
We work to keep Khurak running, and we do not promise that it always will. Features can change, and some can go away. Where a change materially reduces what a paid plan gives you, we will tell you in the app.
Ending it
You can stop using Khurak whenever you like. You can unlink a conversation, which ends it for both of you, and you can ask us to delete your account, which is described in the privacy notice. Cancelling a subscription does not delete your account, and deleting your account does not automatically refund a month you have paid for.
Our liability
Khurak is provided as it is. To the extent the law allows, we exclude warranties that are not written in these terms, including any promise that a translation will be accurate or fit for a particular purpose.
To the extent the law allows, we are not liable for indirect or consequential loss, for lost profit or opportunity, or for anything that follows from a message being misunderstood. Our total liability to you for any claim is limited to what you paid us in the twelve months before the claim arose.
Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud. If you are a consumer, you keep every right the law of your country gives you.
Changes to these terms
We can change these terms. If we do, we will update the date at the top, and we will tell you in the app when the change matters. Using Khurak after a change means the new terms apply to you.
Law and disputes
These terms are governed by the law of Thailand, and the courts of Thailand have jurisdiction over any dispute arising from them. If you are a consumer somewhere else, this does not take away the protection of the mandatory law of the country you live in.